4. - SHIPPING POLICY... 
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4.1. DISPATCH - As soon as we receive your order, we print your packing slip and set to work gathering, printing, pressing, finishing, preparing, and packaging all your items. Once your order is packed, we book it in with Royal Mail and drop off at our local village Post Office. If possible we get orders dispatched in less than 24 hours, but at peak times it can take up to 3 working days. Ceramic items need a little extra preparation time; we aim to avoid any delays, however at very busy times or for large orders this can be up to 7 days. You will receive an dispatch confirmation email from us on the day we post you order.

4.2. DISTRIBUTION - We use Royal Mail for most purposes and otherwise various Courier Services. Up to date details of pricing and terms of different delivery services to UK, Europe and Worldwide are listed on our Postage and Packaging page,

4.3. DELIVERY - The expected time frame for delivery is dependant on what you have ordered, where it is being delivered to and by what service. Expected delivery windows are listed on the Postage and Packaging page. If you think that your delivery is late, do get in touch and we will do what we can to assist.